5STAR
In-room dining ordering
Room service, without the phone call.
A card in the room, the menu on the guest’s own phone, the order in your kitchen. No app to download and nobody left holding a receiver at midnight.
- 1204Rossi2 itemsNew4 min
- 312Al Fayed5 itemsPreparing11 min
- 204Whitmore1 itemOn the way18 min
- 415Nakamura3 itemsDelivered32 min
The kitchen view. Live orders, as they arrive.
01
No app
It runs in the browser the guest already has. Nothing to download at 11pm.
02
Any phone
A camera and a browser is the whole requirement. No hardware in the room.
03
Your menu
Service periods, modifiers, dietary tags and charges, exactly as your kitchen runs them.
How a guest uses it
Three steps, none of them a phone call
The whole journey happens on the guest’s own device, in the browser they already have open.
01
Scan
A card in the room. The guest points their camera at it and the menu opens. Nothing to download, nothing to install.
02
Order
The menu they see is the one that applies at that hour, with the modifiers your kitchen actually offers and the service charge already calculated.
03
Track
They watch it move from accepted to on the way, on their own phone, without calling down to ask.
One platform, three products
Serving the guest is one question. Two more decide whether it happens again tomorrow.
Hospitality Academy
Train the moment, not the manual.
Every scenario is a real guest interaction. Every score is one your inspectors would recognise.
Hospitality Academy- Forbes Travel Guide100
- LQA94
- Standard Procedure96
- Emotional Intelligence98
Actual output. Not a mock-up.
See it running against your own menu.
Send us a service period and a handful of dishes. We will put them in and show you the guest journey and the kitchen queue.